Solutions / Business Communication Solutions
Vi & Smartping Partner Services
Business Communication
Solutions
SMS, outbound voice, business calling and VoIP solutions for customer communication, telemarketing and support operations.
Request a ProposalView ServicesMessaging · Voice services · Business integration
Vi Business
Smartping
Communication services through the GeoTechnoSoft partner ecosystem.
- Business SMS
- OBD & Voice Calling
- VoIP · IVR · Contact Centre
Messaging & Voice Services
We recommend the service and provider based on your use case, volumes and integration requirements.
| Service | How it can help your business |
|---|---|
| Business SMS | Customer notifications, OTPs, service updates and campaign messaging. We help scope the required messaging setup and integration. |
| Outbound Dialling (OBD) | Recorded voice broadcasts for announcements, reminders, outreach and feedback campaigns. |
| Business Voice & VoIP | Business calling and internet-based voice options based on your users, teams and required workflow. |
| IVR & Call Routing | Call menus and routing flows to direct incoming callers to the appropriate team. |
| Contact Centre | Calling workflows, agent handling and reporting for customer service and outbound operations. |
| APIs & Integration | Connect supported messaging and calling services with your CRM, ERP or business applications. |
Services depend on partner availability, coverage and onboarding requirements. The selected provider, features and commercial terms are confirmed in your proposal.
Common Business Requirements
Notifications & reminders
Send order updates, appointment reminders and service notifications through connected business systems.
Telemarketing & outreach
Plan SMS and outbound voice campaigns, with the appropriate onboarding and messaging setup.
Customer service
Route incoming calls, support agent workflows and connect customer conversations with your applications.
Request a communication proposal
Share the details below so we can prepare a relevant proposal.
- Services required: SMS, OBD, voice calling or VoIP
- Expected monthly message or call volumes
- Customer service, telemarketing or notification use case
- CRM / ERP integrations and planned start date
Speak to GeoTechnoSoft
Send us your requirements or use our contact page.
Send an enquiryOur team will confirm the scope, availability and commercial terms.
Looking for a messaging or voice solution?
Share your volumes and use case. We’ll help scope a suitable setup.